Claim Forms

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Proofs of Death Claim Form Page 1
Proofs of Death Claim Form Page 2
Accident & Hospital Claim Form

Customer Feedback

I would like to compliment your most Price Winning staff member Pauline Elsdon who went over the top with the fantastic and efficient and not to forget ongoing service that she has delievered while dealing with my many requests or should I say problems I had pending in my policy since being a customer with AIL in 2009. Pauline has given exceptional service that I can't thank and praise enough...

Very Very Happy Customer,

D N S

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Investment Statement

For a copy of the investment statement in relation to the permanent life and term life policies offered by American Income Life Insurance Company see www.ailnz.co.nz/products

Have a Complaint?

If you have a complaint about AIL of New Zealand Ltd or one of its representatives you should contact your AIL of New Zealand representative or their manager. AIL of New Zealand Ltd has a formal complaints process. If you feel your complaint has not been resolved to your satisfaction by AIL of New Zealand Ltd., you can contact our independent dispute resolution provider Financial Dispute Resolution Ltd. (www.fdr.org.nz)